Front Desk Receptionist

Camp New Jaya is a leading provider of outdoor adventure and camping experiences in East Java. We are looking for a dedicated Front Desk Receptionist to join our team in Tuban, Jawa Timur. This role is crucial for ensuring smooth operations and excellent guest experiences.

As a Front Desk Receptionist, you will be the first point of contact for our guests and play a vital role in managing our reception area. Your responsibilities will include greeting guests, handling reservations, and providing information about our facilities and services.

We offer a competitive salary, a collaborative work environment, and opportunities for professional growth.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Greeting guests and providing a warm welcome.
• Managing reservations and check-ins/check-outs.
• Handling inquiries and providing information about facilities and services.
• Assisting with guest complaints and resolving issues.
• Maintaining the cleanliness and organization of the reception area.
• Assisting with administrative tasks as needed.
• Ensuring compliance with health and safety regulations.
• Promoting our camp's policies and procedures to guests.

🎓 Kualifikasi & Syarat

Kualifikasi:

• High school diploma or equivalent.
• Minimum 1 year of experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Familiarity with basic office software and tools.
• Ability to work well under pressure and meet deadlines.
• Friendly, approachable, and professional demeanor.
• Fluency in Indonesian and English is a plus.

🛠️ Keahlian

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